1
What Responsible Gaming Means

Responsible gaming means playing with awareness, within your means, and for entertainment. KhalaghorAt  , we want every player to see gaming as fun — never as a way to solve problems or a guaranteed means of making money.

Keep in mind that winning and losing are both part of any bet or game. If you ever feel the urge to play is growing stronger, that sticking to limits is getting harder, or that you simply can't stop — that's a signal you may need support.

The core principles of responsible gaming are:

  • Only play with money you can afford to lose
  • Decide in advance how much time and money you'll spend each day
  • Don't chase your losses
  • Take a break from gaming when you're feeling stressed or low
  • Don't prioritize gaming over spending time with family, work, or your studies
2
How to Use Khalaghor's Protection Tools

You can activate any of the following protective tools at any time through your account settings:

Deposit
Deposit Limits

Set daily/weekly/monthly limits. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period.

Loss
Loss Limit

Once you've reached your loss limit, you won't be able to place further bets. This helps you avoid losing more than you intended.

Time
Session Time Limit

Set how long each gaming session lasts. You'll receive an alert or be automatically logged out when time is up.

Break
Cooling-Off / Self-Exclusion

Suspend your account for anywhere from 1 day to permanently. Re-activating an account during an active self-exclusion period is made intentionally difficult.

If you have trouble setting up any tools, let us know via support chat — we'll help you right away.

3
Recognizing the Signs of Problem Gaming

Gaming addiction often develops gradually, not all at once. If you notice any of the following signs, take them seriously and seek help:

Exceeding Your Budget

Repeatedly spending beyond your set limit, or playing with borrowed money or savings.

Chasing losses

Trying to recover losses by placing bigger bets after a losing streak.

Sleeping and eating less

Neglecting sleep, meals, or personal care because of gaming.

Withdrawing from family

Spending most of your time gaming instead of being present for family or friends.

Mood swings

You feel unusually angry, frustrated, or anxious when you can't play or when you lose.

Tendency to hide or conceal

You hide how much you're playing or how much you've lost from family or friends.

If you notice even one of these signs, please reach out to our support team. Getting help early makes it much easier to work through.

4
Self-Assessment Test

Ask yourself — if you answer "yes" to most of the questions below, pause and consider reaching out for help:

Ask Yourself
1

Have you ever spent more than you planned and felt regret afterward?

2

Have you ever chased losses by placing bigger bets to try to win back what you lost?

3

Is gaming affecting your work, studies, or family relationships?

4

Are you finding it hard to cut back or stop gaming?

5

Have family or friends ever expressed concern about your gaming?

6

Ever found yourself gaming first thing in the morning or staying up late into the night to play?

7

Have you ever borrowed money or dipped into your savings to fund your gaming?

If you answered "yes" to 2 or more, please contact our support team. Your privacy is completely protected.

5
The Role of Family & Friends

Talk openly with your loved ones about gaming. If you think someone close to you may be struggling, here's what you can do:

  • Speak with empathy, not judgment
  • Them Responsible GamingLearn about  's protection tools
  • Contact Khalaghor support on their behalf if needed
  • Remember, this isn't a matter of willpower — it's a health issue
  • Encourage them to seek help from a professional counsellor

Khalaghor is committed to verifying account information and providing assistance at the request of a member's family.

6
Minor Protection

Khalaghor is strictly an 18+ platform. Keeping minors away from gaming is our responsibility — and yours too.

  • Keep your account password secure and away from younger members of your household
  • Never hand your device to a minor while you're logged in
  • Enable parental controls on your device
  • If a minor is accessing your account, let us know immediately

Khalaghor reserves the right to verify any account where age verification is in doubt, and will close the account if the user is confirmed to be a minor.

7
Where to Get Help

Acknowledging a problem isn't weakness — it's courage. To get help through Khalaghor:

Email: support@khalaghor.app

Live Chat: Directly from the site or app (active 24/7)

Privacy: Your identity will never be disclosed

Remember — asking for help is always the right first step. Khalaghor is here for you, every step of the way.